Frequently Asked Questions
Everything you need to know about your MIVI electronics
What is the standard shipping time for my order?
We typically process orders within 24 hours. Depending on your location, delivery usually takes between 3 to 5 business days.
Does MIVI offer a warranty on audio products?
Yes, all MIVI products come with a 1-year limited warranty covering manufacturing defects from the date of purchase.
How do I initiate a return or exchange?
You can initiate a return within 7 days of delivery through our online portal. Ensure the product is in its original packaging with all accessories included.
Are MIVI earbuds compatible with both iOS and Android?
Absolutely. Our Bluetooth audio devices use universal standards and are fully compatible with any Bluetooth-enabled iOS, Android, or Windows device.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
How can I track my shipment?
Once your order is shipped, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.